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Windscreen Management Solution |
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The Windscreen Management Solution (WMS) has been designed specifically for use within the windscreen industry. From our experience of working in this industry there are some common business issues which can be addressed and improved with the use of WMS.
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Common Business Issues in Windscreen Companies today: |
The Benefits of WMS: |
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Recording of Job Details |
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Staff time is wasted in manually entering details for jobs onto paper sheets |
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Time saving in no longer having to manually record jobs |
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Staff time is wasted in manually looking up account information from Sage and duplicating onto manual paperwork |
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Time saving as no longer have to manually look up account details |
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Mistakes are made as data is manually copied from accounts system to paperwork |
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Reduction in invoicing mistakes from manually copying related account details of job |
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Orders for multiple windscreens mean large amount of staff time wasted in copying details |
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Allocate Job to Fitter |
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Staff time is wasted by office and fitter in having to verbally pass job details over the phone |
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Head Office and fitter time saving as no need to manually communicate job details over the phone |
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Mistakes made in passing job details as fitters are often busy or on another job when noting details down |
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Reduction in mobile bills from passing jobs between fitter and office |
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Jobs missed as manually recorded at Head Office and paperwork misplaced |
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Save fitters time as no need to manually write down all details onto the work sheets |
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Visibility of Jobs |
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Little or no visibility of fitters current jobs and pending workload |
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Visibility of all pending jobs and work loads per fitter |
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Easy to re-allocate jobs and manage work loads amongst fitters |
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Completion of Paperwork on Site |
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Fitter relies on Head Office to inform them off supplier to collect glass from |
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Time saving for fitter as no longer required to manually complete damage report and work sheet |
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Duplication of entry as fitter fills out manual advice note on site |
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Reduction in number of mistakes made from manual duplication of details |
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No reliance on Head Office to manually feed information about the job to the fitter |
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Invoice Entry |
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Staff time is wasted in manually entering invoices into accounting system |
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Time saving as no longer need to manually enter invoices to Sage |
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Mistakes are made as information is manually copied from advice notes |
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Reduction in invoicing errors |
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Delay in invoicing as often have to wait for advice notes to be sent back to Head Office by fitter |
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Invoices created quicker once a job has been completed |
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Controlling work load of invoicing can be difficult as invoices do not necessarily come in at regular intervals |
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Stock Levels |
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No stock levels recorded per fitter, only on a whole company level |
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Visibility of stock levels per fitter as well as a whole company |
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Greater scope for reporting on stock usage per fitter |
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Sales Reports by Fitter |
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Limited or no reporting, particularly related to fitter performance |
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Greater scope for analysis on individuals performances |
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After Hours |
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Process for taking jobs out of hours is long winded and often unnecessary waste of staff time |
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Time saving as no need to manually take details and use manual price catalogue to source stock |
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Job details can be sent out as for normal hours |
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Fitter can complete job and send information back to Head Office without delay |
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WMS High Level Process |
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Major Benefits |
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• Provide timely relevant information to staff in the field
• Enable field staff to update the central system
• Enable field staff to initiate transactions
• Eliminate copying and pasting data or taking down phone messages
• Reduce mobile communication costs
more info |
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