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 Gift required a solution to improve the efficiency of taking contact details from members of the public, and the process of returning these contacts to Head Office.
A manual, paper based process has been used by Gift since they started collecting. However, this system means a duplication of paperwork between the fundraisers and the data entry staff, potentially leading to errors in contact details entry. The system also requires fundraisers to fill in manual, paper forms on the street which can sometimes be difficult due to the environmental conditions.
The PDA Solution from Ideal Host provides:
Enhanced Data Capture
- Electronic capture reduces potential for lost data.
- Saves time entering each contact's details.
- Validation ensures details are of the correct format and length.
- Postcode validation on the street.
- On-the-fly statistics enabling management to review quality of contacts entered.
- User configurable 'Campaigns' and PDA forms.
Enhanced Administrative Efficiency:
- Electronic capture reduces potential for lost data.
- Automatic transmission of entered contacts to Head Office.
- Electronic capture reduces potential for lost data.
- No requirement for re-entry of data from paper forms.
- Electronic capture reduces potential for lost data.
- Increased data accuracy, less wasted contacts.
- Electronic capture reduces potential for lost data.
- Reduced postal costs - no sending of contacts collected on paper.
- Electronic capture reduces potential for lost data.
- Prompt sorting and delivery of contacts to clients.
Enhanced Statistical Analysis:
- Contacts immediately in database, allowing sorting and analysis.
- Contacts can be easily and quickly de-duplicated.
- Auto assigning of Unique Reference Number to every contact.
- Quick and easy reporting using SQL queries.
- Variety of report formats available.
Future Enhancements:
- Direct Debit details capture and bank validation on the street.
- Auto-capture of fundraisers actual worked hours, for time sheet purposes.
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